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This Privacy Policy explains how Henca Group ("we", "us") collects, uses, and protects information when you use this website.
Information We Collect
We collect information you provide directly, such as your name, email, phone number, and company, when you submit a contact form, request a quote, place an order, or use our custom furniture estimator. If you pay for an order online, our payment partner (currently ArifPay) processes your payment details directly — we do not store your card or mobile money credentials on our servers.
How We Use Information
We use the information you provide to respond to inquiries, process orders and payments, provide customer support, and improve our services. We do not sell your personal information to third parties.
Payment Processing
Online payments made through this site are processed by our licensed payment partner. When you choose to pay online, you will be redirected to their secure payment page to complete the transaction, then returned to this site to confirm your order status.
Cookies
This site uses basic session cookies required for core functionality, such as keeping items in your cart. We do not use third-party advertising trackers.
Contact Us
If you have questions about this policy or your personal information, contact us via our contact page.
This is a general template and not a substitute for legal advice. We recommend having this policy reviewed by a lawyer familiar with Ethiopian data protection requirements before relying on it.